Refund Policy

 We love to provide our best for the customer, for every single transaction you have made with us in the past or at the current time period. We want you to experience a stress free acquisition of all your necessities and business stocks

 We assure you that the authenticity of entire product and service categories sold on www.ezlanka.lk are 100% reasonable. In case of any discontent or dissatisfaction with our product usage or services, you would be served with No Concern & Easy Return policy as per our commitment.

 Our Return Terms

 Some particular products or services such as DTH, Tickets are only liable for exchange or returns once acquired from Star Communications, rest of all stuffs are subject to refund as per the rules of direct network.

 In case, if an individual hasn't received a recharge in his or her account then in such scenario the user may lodge a complaint for refund of amount or making reacquisition of the orders, from our service department.

 A Product or service liable under return policy could be processed within 2-3 days of its delivery just by dropping a cancellation request to our website or making a contact with our customer care on 768599996, (24x7x365)

 Users need to be alert that he or she does not accept the orders from third parties operating with our name in Indian locations. We are in a single service chain and do not have a third party source for our sales.